Cancellation & Refund Policy

1. Cancellation Policy

You can cancel your subscription to any API plan at any time through your BulkAPI dashboard. Upon cancellation, your subscription will remain active until the end of the current billing cycle, and you will not be charged for the following billing cycle.

2. Refund Policy

Due to the digital nature of API consumption, we generally do not offer refunds for charges that have already been processed for API usage or monthly subscriptions.

However, exceptions may be made in the following circumstances:

• You were incorrectly billed due to a system error on our platform.
• The API you subscribed to was consistently unavailable and violated its uptime guarantees.
• You report unauthorized use of your payment method.

If you believe you are entitled to a refund under these conditions, please contact us within 7 days of the charge. We review refund requests on a case-by-case basis.

3. Contact Us

If you have any questions about this Cancellation & Refund Policy, please contact our support team at [email protected].